Dear guests,
If you have spent your holiday in our Guest- house or you have only dropped in for small refreshment, our wish is that you left us satisfied. As we ( the Management of the company APRO, Ltd. – the operator of the Guest- house at the Tower) have no reaction from you, our guests, it is difficult for us to ascertain if the service of the Guest- house really corresponds to our wishes and ideas about the quality. Therefore we should be obliged if you will write us your experiences positive or negative.

When something happened what disappointed you or unpleasant surprised you for instance: ( the unwillingness, the way of communication, the ability to give you all necessary information, the quality and structure of the board, cleanliness as well as if you received a valid bill against payment or if the charged sum was correct. We shall be very pleased to have your observation or your proposals how to improve our services.

You would assist us greatly by your comments. Our interest is to do our utmost to your full satisfaction.


Ludmila Smidova
Management APRO spol.s.r.o
Operator of the Quest- house at the tower

Our contact address on e-mail: info@penzionprivezi.sk, lshory@slovanet.sk
telef. No. 00421 903 473 426